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Whole-Volume Double-Blind
PE Standards
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Get a realistic assessment of your lab's data!
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ERA's Whole-Volume, Double-Blind Performance Evaluation (PE) standards provide the
most effective tool available to help you evaluate the quality of your lab's routine
data. Imagine the benefits of having unknown PE standards periodically incorporated
into your own or a contract lab's routine sample load. Standards so effectively
designed that even trained analysts won't be able to recognize them as PE standards.
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Here's how it works:
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- Tell us which analytes at what concentrations in which matrices you want in your
blind PE standards.
- Select one of our stock standards. Or at a modestly higher cost, we will design
and prepare custom PE standards.
- You send us your empty sample bottles, labels, chain-of-custody forms and sample
coolers.
- We prepare, dilute if necessary and preserve the standards, fill your sample bottles
and ship them back to you via overnight delivery service.
- ERA's Certified Values and Performance Acceptance Limits,
PALs™, are sent to you under separate sealed cover.
- You integrate the standards into your sampling event or introduce them into your
lab's routine sample load.
- Your lab analyzes the blind PE standards along with routine samples.
- You compare your lab's results to ERA's Certified Values and
PALs™.
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Over the past 15 years, we have helped many managers perform a realistic assessment
of the quality of their routine data and achieve long-term benefits as well. Typically,
once results are discussed with your lab staff, they are much more likely to treat
all routine samples as if they are PE standards. This is exactly what you want!
Call John Laferty today at 1-800-372-0122! We will help define a project exactly
suited to your needs along with a schedule and cost quotation.
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TotaLaB™
Lab Evaluation Service
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Get an evaluation of your entire lab operation!
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ERA's TotaLaB™ Evaluation Service allows you to see all the important aspects of
your lab operation as experienced by your customers. Our service evaluates your
lab from how you answer the phone and respond to customer inquiries, to the appearance
of your bottles and coolers, to the quality of your data and reports. We identify
excellence in your operation that will help sell your services and pinpoint problems
before they affect your business.
Join Fortune 500 manufacturing companies, major engineering firms, and laboratory
networks that have benefited from the invaluable insights gained from this ERA service.
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Here's how it works:
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- Tell us the lab(s) you want evaluated. Our "consulting firm" will contact the lab(s)
concerning an upcoming project. We evaluate your customer service staff's ability
to help work out the details of the project and provide an appropriate quotation.
You will gain insight into how your staff routinely deals with customers.
- Our "consulting firm" initiates the project and asks your lab to ship bottles, coolers
and paperwork to their site which are immediately forwarded onto ERA. We evaluate
the quality and consistency of your sampling materials and clarity of your instructions.
- ERA prepares the blind whole-volume PE standards, fills your lab's bottles and ships
them through our "consulting firm" to the lab(s). We evaluate your lab's technical
assistance and the quality of the report and data.
- While our confidential report includes an evaluation of your data quality, what
really is unique about ERA's TotaLaB Service is our evaluation of the non-technical
aspects of your operation. As often as not, these aspects of your service are just
as important to your customers in forming an opinion about the quality of your laboratory.
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ERA can perform the TotaLaB Service for a single lab or prepare a comparative analysis
for an entire group of laboratories. Call John Laferty today at 1-800-372-0122 to
enhance your laboratory's total performance.
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